By Michael V. Cusenza
The Federal Bureau of Investigation and the U.S. Federal Trade Commission have issued warnings regarding text message-based scams.
The FBI indicated that it has received thousands of complaints reporting texts representing road toll collection service from at least three states. The texts claim the recipient owes money for unpaid tolls and contain almost identical language. The “outstanding toll amount” is similar among the complaints reported to the FBI Internet Crime Complaint Center. However, the link provided within the text is created to impersonate the state’s toll service name, and phone numbers appear to change between states.
Forum Photo by Michael V. Cusenza
An example of another text message-based scam.
If you receive one of these texts, the FBI suggested:
- File a complaint with the IC3, ic3.gov, be sure to include: the phone number from where the text originated; the website listed within the text.
- Check your account using the toll service’s legitimate website.
- Contact the toll service’s customer service phone number.
- Delete any smishing (“smishing” combines “SMS”—or “short message service,” and “phishing.” “Phishing” generally pertains to attacks on the internet, email, or websites) texts received.
- If you clicked any link or provided your information, take efforts to secure your personal information and financial accounts. Dispute any unfamiliar charges.
“The scammy text might show a dollar amount for how much you supposedly owe and include a link that takes you to a page to enter your bank or credit card info — but it’s a phishing scam. Not only is the scammer trying to steal your money, but if you click the link, they could get your personal info (like your driver’s license number) — and even steal your identity,” the FTC added.
